Resources

Support & Help

Need assistance? Were here to help. Choose your preferred support channel or explore our resources.

Expected Response Times

Twitter DM
~24 hours
Email Support
~24 hours

* Response times are estimates. We strive to respond as quickly as possible.

Before Contacting Support

Help us help you faster by providing:

  • Detailed description of your issue
  • Steps to reproduce the problem
  • Screenshots or screen recordings if applicable
  • Your wallet address (for transaction-related issues)
  • Transaction hash or error messages
  • Browser and wallet information

Community Guidelines

When seeking support, please:

  • Be respectful and patient with community members and staff
  • Search existing discussions before posting new questions
  • Provide clear and concise information
  • Never share your private keys or seed phrases
  • Report scams or suspicious activity immediately